Utopia animal hospital1/4/2024 Twig, Utopia Animal Hospital's resident clinic cat, keeps watch over the surgery preparation and recovery room and demands her share of attention between patients. Related: " What's in a name? People of Madison Heights talk labels and identity" The area was experiencing a decline with longtime businesses closing and little new economic activity coming into the neighborhood, which encompasses the intersection of Madison Avenue and Cleveland Street and the real estate between McNeil Street and Interstate-240 east-west and Poplar and Union avenues north-south. To some, Madison Heights might not have seemed like an ideal location for a startup. We wanted to be close to the medical center and people working in Downtown and Midtown,” said Clay. “We liked the location because we live in Midtown and thought it would be really nice to work in Midtown but also to serve this community. Once settled, they found the perfect 1,900-square-foot location at 1157 Madison Avenue, formerly a prosthetics business. Of course, this was a lot worse than any of us had ever seen.”Īfter finishing her education at the University of California, Clay and here new husband decided to relocate to his hometown of Memphis. “Historically, people have taken care of their pets well during recession. Financial hardships were a reality for a lot of people,” said Clay. “When we first opened the economy was tanking. The veterinary clinic opened in 2008 when other businesses in the Madison Heights neighborhood were doing just the opposite. Utopia is located at 1157 Madison Avenue in Madison Heights. Utopia Animal Hospital's office manager, Carla Pittman, answers phones and greets customers. She better not even move or I just might move, too,” said Marx. She was just gaining patients, and it was so easy to get in. “When we first went to Utopia with Kyoko, her practice there was new. In the subsequent years, Utopia has provided care or advice for an additional four chows, three rabbits, two hamsters, and even a lion-head goldfish for Marx and her family. She sat on the floor with Kyoko, who responded to her right away. “I had never visited such a kind-hearted, caring vet. Kyoko lived to be a few months short of 16. They were also directed to a canine ophthalmologist for cataract surgery. Jen Clay, owner and veterinarian of Utopia, worked out a treatment plan and coached Marx on how to administer an insulin shot. Testing eventually revealed Kyoko had diabetes.ĭr. They took her to several clinics, but they couldn’t nail down the problem. We got her when she was just six months old. She was a rescue from Memphis Humane Society. “The first time we went to Utopia, we were in a panic. Randi Marx first visited Utopia Animal Hospitalin 2008, over the declining state of her 11-year-old chow, Kyoko.
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